Refund, Return & Exchange Policy
Thank you for shopping at Gameshaat.com. We offer refunds or replacements for digital products and subscriptions under the conditions outlined below.
Contact Channels:
- Email: support@gameshaat.com
- Website: www.gameshaat.com
- Facebook Page: facebook.com/gameshaat
- Messenger: m.me/gameshaat
- Phone: 01630106961
Order Cancellation & Refund Rules:
- For cancellation or refund, contact us at 01630106961 or email support@gameshaat.com.
- If the wrong product is delivered or the product description does not match, you are eligible for a refund or replacement.
- Defective codes, invalid subscriptions, or incorrect digital products will be replaced or refunded.
Failure in Product Delivery:
In case we fail to deliver the product, we will notify you within 12 hours via phone or email. Any advance payment will be refunded within 3 business days.
Replacement Policy:
If you receive a faulty or wrong product, please contact our helpline or email us. Replacement products will be delivered within 3 business days.
Full Refund Rules:
- If the remaining payment is not made within 7 days after order confirmation, the order will be canceled.
- The deposited amount will be refunded within 7 business days.
Refund Process:
- To request a refund, call 01630106961 or email support@gameshaat.com with necessary details.
- Refunds will be verified and processed within 5 business days.
- For refunds under ৳10,000, the amount will be sent via bKash/Nagad or other mobile wallets.
- A fee of ৳5 will be deducted for refunds processed through mobile wallets.
- For refunds above ৳10,000, the amount will be returned through an account pay cheque.